Frequently Asked Questions
Find answers to common questions about using MechanicNearby
Getting Started
How does MechanicNearby work?
Post your vehicle issue, receive competitive bids from verified mechanics, choose the best one, and get your car fixed. Payment is secured through Stripe.
Is MechanicNearby free to use?
Yes, it's free for drivers to post jobs and receive quotes. We charge an 8% platform fee on completed services.
How long does it take to receive quotes?
Most jobs receive multiple quotes within a few hours of posting, depending on location and job complexity.
For Mechanics
How do I become a verified mechanic?
Sign up and complete our verification process through Stripe Connect. This includes identity verification and business validation.
What are the fees for mechanics?
We charge an 8% platform fee on completed jobs. There are no upfront costs or monthly fees.
How do I get paid?
Payments are processed through Stripe after job completion. You can choose weekly payouts (free) or same-day payouts (small fee).
Safety & Trust
Are all mechanics verified?
Yes, all mechanics go through verification via Stripe Connect to ensure they meet our standards.
What safety features do you have?
We have an SOS button for emergencies, location sharing capabilities, and all payments are secured through our platform.
What if something goes wrong with the service?
Contact our support team through the live chat feature or email. We'll help mediate any disputes between drivers and mechanics.
Payments & Pricing
How does pricing work?
Mechanics set their own prices and bid on jobs. You can compare multiple quotes and choose the best option for your budget.
When do I pay?
Payment is secured when you accept a bid, but only released to the mechanic after the work is completed to your satisfaction.
What payment methods do you accept?
We accept all major credit cards and debit cards through our secure Stripe payment system.